aee77 Terms & Conditions

1. Introduction & Scope

These Terms & Conditions ("Terms") form a legally binding agreement between the aee77 platform and all its users ("you" or "user"). By using aee77's website, mobile version, or any related service, you are considered to have fully read, understood, and agreed to these Terms.

If you do not agree with these Terms, please refrain from using the aee77 platform. These Terms may be updated from time to time, and the latest version will always be published on this page.

2. Definitions

The meanings of key terms used in these Terms are set out below:

Platform

The website, applications, and all related digital services operated by aee77 are collectively referred to as the "Platform".

Account

A personal profile created for each user upon registration, through which they can access all services on the platform.

Bet / Wager

Placing a specific amount of money on a predicted outcome of a game or sporting event is referred to as a "bet" or "wager".

Balance

The total amount of money held in a user's account, which may display cash balance and bonus balance separately.

3. Account Registration & Use

When registering an account on aee77, you must provide true, complete, and accurate information. aee77 reserves the right to close an account if false or misleading information is provided.

One Account Policy

Each individual may operate only one account. Opening multiple accounts under the same person's name, from the same device, or using the same IP address is strictly prohibited. Violating this rule may result in all associated accounts being closed and any deposited bonuses and winnings being forfeited.

Account Security

It is entirely your responsibility to keep your login credentials (username and password) confidential and not share them with any third party. If you suspect any unauthorised access to your account, contact [email protected] immediately.

Transfer of Account to a Third Party

Selling, transferring, or renting an account to any other person is strictly prohibited. Accounts are entirely personal and non-transferable.

4. Age Verification & Identity Confirmation

To use the aee77 platform, a user must be at least 21 years of age. While this age requirement is confirmed at registration, identity verification may be requested at any time.

KYC Process (Know Your Customer)

When a certain deposit or withdrawal threshold is exceeded, or when deemed necessary, aee77 may ask the user to submit documents for identity verification, such as:

• A copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method (e.g., bKash or Nagad number verification)

Withdrawals may be put on hold until verification is complete. Submitting false documents is a serious offence and will result in permanent account closure.

5. Deposits & Withdrawals

aee77 supports all popular payment methods in Bangladesh. The rules for deposits and withdrawals are detailed below.

Supported Payment Methods

aee77 currently accepts deposits and withdrawals via: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks).

Minimum Deposit & Withdrawal

• Minimum deposit: ৳100 (for all payment methods)
• Minimum withdrawal: ৳500
• Withdrawal processing time: Usually completed within 15 minutes to 2 hours

Deposit Terms

Only deposits from a payment account registered in your own name are permitted. Depositing using a third party's payment method is strictly prohibited, and such deposits may be returned or the entire account may be placed under investigation.

Withdrawal Terms

Withdrawals can only be made to the same payment method used for the most recent deposit, until KYC verification is complete. Any active bonus wagering requirements must be met before a withdrawal can be processed.

6. Bonuses & Promotional Offers

aee77's bonus offers are provided subject to specific conditions. Accepting a bonus means you have agreed to the associated terms.

Welcome Bonus

New users receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x), applied to the bonus amount only (not the combined deposit and bonus total). Example: ৳2,000 bonus × 20 = ৳40,000 must be wagered before the bonus winnings can be withdrawn.

General Bonus Rules

• Each bonus offer has an expiry date; if the wagering requirements are not met within the specified period, the bonus will be cancelled.
• Having multiple bonuses active at the same time is not allowed, unless otherwise stated under special conditions.
• If evidence of bonus abuse (such as arbitrage betting or collusion) is found, the bonus and associated winnings will be forfeited.
• aee77 reserves the right to modify, suspend, or cancel any bonus offer.

7. Betting Rules & Gaming Regulations

Both sports betting and casino games are available on aee77. Specific rules apply to each section.

Sports Betting

All bets are considered final once confirmed. If incorrect odds are displayed due to a technical error, aee77 reserves the right to void the bet and the original stake will be refunded. In live betting, bets may be rejected if a connection is lost or a bet is submitted late.

Casino Games

All casino games on aee77 are provided by certified third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt). The outcomes of these games are determined by the provider's Random Number Generator (RNG) and aee77 does not directly control the results.

Betting Limits

Minimum and maximum betting limits are set for each game and market, and are displayed on the game or event page. aee77 reserves the right to change betting limits under special circumstances.

Winning Payouts

Payouts for successful bets are automatically credited to the account once the result is confirmed. In the event of any dispute, aee77's system logs will be considered the final reference.

8. Prohibited Activities

The following activities are strictly prohibited on the aee77 platform. Violating these rules may result in account closure and forfeiture of all balances:

• Operating multiple accounts or using another person's account
• Bonus abuse, arbitrage betting, or deliberately exploiting system errors
• Attempting to influence game outcomes by colluding with other users
• Match fixing or participating in any form of illegal activity
• Using computer software, bots, or automated systems to place bets
• Attempting to hack aee77's systems or breach its security
• Using a false identity or registration information
• Placing bets using third-party funds (money laundering)

9. Account Suspension & Closure

aee77 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Failure to cooperate with identity verification or the KYC process
• Detection of suspicious activity on the account
• At the user's own request (self-exclusion or setting responsible gaming limits)
• Due to legal or regulatory requirements

Balance Upon Account Closure

The amount of balance forfeited when an account is closed due to a policy violation depends on the nature of the violation. Valid cash balance (excluding bonuses) may be returned, but each case will be considered individually.

Appeals Process

To appeal an account closure decision, email [email protected] with full details. aee77 will review the appeal within a reasonable timeframe.

10. Responsible Gaming

aee77 is committed to ensuring a safe and responsible gaming environment. We recognise that some individuals may develop a gambling problem and we are able to provide the necessary support in such cases.

Self-Exclusion & Limit Setting

Users may apply the following restrictions at their own request:

• Setting daily, weekly, or monthly deposit limits
• Setting a time limit on betting
• Temporary or permanent self-exclusion
• Account cooling-off period

To use these options, contact [email protected] or submit a request via live chat.

Protection of Minors

aee77 takes strict measures to prevent minors from using the platform. Parents and guardians are advised to use parental control software to prevent underage family members from gaining access.

11. Privacy & Personal Information

aee77 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all your data transmissions secure.

We collect, use, and store your information solely for the purposes of providing services, verifying identity, preventing fraud, and fulfilling legal obligations. Your personal information is never sold to third parties.

For our complete privacy policy, please read our Privacy Policy page.

Cookies & Tracking

aee77 uses cookies and similar technologies to improve user experience and ensure the platform functions properly. By continuing to use the platform, you consent to the use of cookies.

12. Limitation of Liability

aee77 is not liable for:

• Gameplay being interrupted due to internet disconnection or technical failure
• Losses caused by issues with the user's own device or software
• Interruptions caused by issues in a third-party game provider's system
• Service disruptions caused by force majeure or circumstances beyond aee77's control
• Any losses resulting from the user's own negligence or violation of these terms

In any case, aee77's maximum liability shall not exceed the amount of the valid cash balance in the user's account.

Service Interruptions

The platform may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. aee77 will endeavor to provide advance notice where possible, though this may not always be feasible.

13. Changes & Updates to Terms

aee77 reserves the right to change, amend, or update these terms at any time. For significant changes, users will be notified via the email address registered to their account or through a prominent notice on the platform.

Continued use of the platform after updated terms are published will be considered as your automatic acceptance of the new terms. We therefore encourage you to review this page regularly.

Supersession of Previous Terms

The most recently published version of these terms supersedes all previous versions and is considered the current effective version.

14. Contact & Complaints

For any questions, feedback, or complaints regarding these terms, please contact our support team.

Support Channels

• Live Chat: Available 24 hours, 7 days — chat directly from any page on the platform
• Email: [email protected] — support available in both Bengali and English

Complaints Process

To submit a complaint, email [email protected] with full details (account number, date and time of the incident, description of the issue). Our team will review your complaint as promptly as possible.